Scope and controller
This Privacy Policy explains how 3 Diamonds Global LLC (“3Diamonds”, “we”, “us” or “our”) handles personal information when you visit the main static website at 3diamonds.biz or contact us.
3 Diamonds Global LLC is ordinarily responsible for the personal information described in this policy. If an enquiry specifically concerns 3 Diamonds Global Ltd in the United Kingdom, that company may also handle the information needed to address it.
This policy applies only to the main static website. The separately operated Insights Blog and Money & Markets Blog may use analytics, cookies, forms or other technologies and publish their own privacy information. This policy also does not govern any other website or service that publishes its own notice.
Information we collect
When you contact us by email, you may provide information such as your name, email address, message, product or order details and any files you choose to send.
Our hosting and security providers may also record standard technical information needed to deliver and protect the website, including:
- your Internet Protocol (IP) address;
- browser and device type;
- the page requested and referring page; and
- the date, time and status of a request.
Please do not send payment-card details, account passwords or other sensitive information unless we have specifically requested it through an appropriate, secure method.
How we use information
We may use information to:
- review and respond to enquiries;
- provide customer or product support;
- manage retail, supplier or business communications;
- operate, secure and troubleshoot the website;
- prevent misuse and maintain appropriate business records; and
- comply with applicable legal obligations or protect legal rights.
Where applicable data-protection law requires a legal basis, processing may rely on our legitimate interests in operating and protecting the business, steps you request before entering a contract, performance of a contract, compliance with legal obligations, or consent.
Cookies and the admin area
The public pages of the main static website are intended to operate without non-essential cookies, public accounts, commenting features or embedded third-party media.
The separate WordPress administration area is intended only for authorised personnel. It may use necessary authentication, preference and security cookies to support login and administrative functions.
If analytics, advertising or another non-essential technology is introduced, we will update this policy and implement any consent controls required by applicable law before it is used.
Sharing information
We may share information with service providers where reasonably necessary to operate the business, such as hosting, email, security and professional advisers. Those providers may handle information on our behalf under their own contractual and legal responsibilities.
We may also disclose information when legally required, in connection with a corporate transaction, or where reasonably necessary to protect a person, the business or our legal rights.
We do not sell personal information.
International processing
3Diamonds has corporate presence in the United Arab Emirates and the United Kingdom, and some service providers may process information in other countries. As a result, personal information may be handled outside the country where it was collected.
Where required, we take reasonable steps intended to ensure that an appropriate transfer mechanism or protection is in place.
Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including customer support, security, dispute handling, record-keeping and legal requirements.
The appropriate period can vary according to the nature of the enquiry, our relationship with you and any applicable legal or contractual requirement. When information is no longer required, it may be deleted, anonymised or securely archived where continued retention is legally required.
Your rights
Depending on your location and the circumstances, you may have rights to request:
- access to personal information held about you;
- correction of inaccurate or incomplete information;
- deletion or restriction of certain processing;
- objection to certain processing;
- portability of certain information; and
- withdrawal of consent where processing relies on consent.
These rights can be subject to legal conditions and exceptions. To make a request, email info@3diamonds.biz. We may need reasonable information to verify your identity and understand the request.
You may also have the right to raise a concern with the data-protection authority responsible in your location.
External links
The main website links to other services, including the separately operated 3Diamonds blogs, online marketplaces and company-information resources. When you follow an external link, its operator may collect information under its own privacy notice and cookie settings.
We encourage you to review the relevant policy before providing personal information. A link does not make us responsible for another operator’s content, security or privacy practices.
Security and children
We use reasonable administrative and technical measures intended to protect personal information from loss, misuse and unauthorised access. No internet transmission or storage system can be guaranteed completely secure.
This corporate and product-information website is intended for a general audience. It does not knowingly solicit personal information from children. If you believe a child has provided personal information to us inappropriately, contact us so we can review the matter.
Updates and contact
We may update this policy to reflect changes to the website, our business or applicable requirements. The latest version will appear on this page with a revised effective date.
For a privacy question or request, email info@3diamonds.biz.